Reference

Terms and Conditions That Apply to Your ph365net Account

These terms set out what you agree to when you open and use your ph365net account — covering how deposits and withdrawals work through GCash, Maya, and InstaPay, what we expect from you, and what you can expect from us.

Applies to all account holdersCovers GCash, Maya, InstaPay transactionsPhilippines players, where permitted by lawUpdated when terms changeContact support for any clarification
ph365net Terms and Conditions That Apply to Your ph365net Account
HOW WE OPERATE

How ph365net Handles Your Account and Data

We keep your personal data to the minimum needed to run your account and verify transactions. Your payment details — including your linked GCash or Maya number — are stored only to process deposits and withdrawals; we do not sell or share them with advertisers. Account security is your shared responsibility: keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Retention

We hold your account records for as long as your account is active and for the period required under applicable Philippine regulations after it closes.

Cookie Use

Cookies keep your session running between pages and remember your preferred language and display settings. You can manage cookie preferences in your browser settings.

Account Security

We use SSL encryption on all account pages. If you log in from a new device, a verification step is triggered to confirm it is you before access is granted.

Requesting Changes

To update your registered details — name, email, or linked e-wallet number — contact support with a valid ID. Changes to payment details require identity re-verification.

TERMS HELP

How to Reach Us About These Terms

Live Chat Open the chat icon from your account dashboard to ask about any clause, account restriction, or payment query directly with our support team.
Email Support Send your question to our support address for a written response — useful when you need a record of the clarification for your own files.
Account Help Centre The Help Centre in your account menu covers common terms questions — GCash reversal steps, account suspension reasons, and withdrawal hold periods.

Common Questions About These Terms

If something in the terms is not clear after reading this page, the fastest route to an answer is live chat — available from your account menu at any time you are logged in.

We post updates to these terms on this page. Continued use of your account after a change is posted means you accept the new version. Check this page periodically.

If your account is suspended for a terms breach, we review your balance before any payout. Contact support via live chat or email to understand the process for your specific case.

No. These terms permit one account per person. If a duplicate account is found, both may be reviewed and the balance held pending verification of your primary account.

Send a data deletion request to our support email with your registered account details. We process requests in line with applicable Philippine data privacy rules.

Yes. All transactions — whether through GCash, Maya, or InstaPay — are covered by these terms alongside the rules of whichever payment provider you use.

This page always shows the current version. If you need to confirm when the last update was made, ask our support team and we will provide the date.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.